Meet the team
Nick Yoxall
Nick Yoxall
Learning & Development Director
The Learning and Development Director is responsible for the strategic direction and implementation of our training plan, managing all existing training programmes and introducing new programmes that will directly underpin the organisation's strategic direction for the next stage of our growth journey.
Working alongside the board to meet the training needs, shape curriculum solutions, and collaborate in the design of detailed training modules to meet overall programme goals and optimising performance across all functions including sales, customer service, procurement and marketing.
Konny Papadopoulou
Konny Papadopoulou
Project Manager
Konny is responsible for the NVQ team, ensuring all qualifications are delivered to meet meticulous quality standards. She has strong personal and leadership skills, which encourages team excellence and optimum performance, providing a supportive experience to clients, learners and our assessment team.
She implements, maintains and updates all Quality Assurance processes within the NVQ Centre in line with Awarding Body Standards, and to support the Company’s Internal Quality Assurance Strategy.
Recently completing her L3 Award in Education and Training has provided an understanding of training and assessment methods used out in the field with further insight into the learner’s journey. By continually developing herself, this encourages her team to lead by her example.
Konny has a friendly and supportive approach with outstanding communication and management skills, which embeds into her work and team strategy. With a strong eye for detail and extremely high standards, the Senior Management know that they have the backing of a strong team leader.
Emma Proctor
Emma Proctor
Compliance & Development Manager
Emma is responsible for ensuring ESS conducts its business in full compliance. One of Emma's key goals is to ensure the service ESS provides is always fit for purpose, consistent and meets both internal and external requirements.
ESS continuously improves the quality of the service we deliver with Emma reviewing, implementing and developing new and existing processes to ensure the programmes ESS deliver meet the needs of employers, learners and staff.
Liam Moore
Liam Moore
Enrolment Officer
Liam assists with client and learner management by ascertaining the employers training requirements through a Training Needs Analysis, carrying out profiling sessions with potential learners to establish the most suitable qualifications to enhance their skills. He will conduct enrolment sessions with learners to obtain all the relevant information to register them onto the relevant qualification.
Liam is qualified as a minimum with IOSH Managing Safely and L3 Award in Education and Training which helps him provide a service to all clients and learners that meets the Company’s rigorous quality standards.
With a flexible and friendly approach to his team members, Liam provides a reliable and highly supportive role to a fundamental part of the NVQ team.
Kris Witcombe
Kris Witcombe
Enrolment Officer
Kris assists with client and learner management by ascertaining the employers training requirements through a Training Needs Analysis, carrying out profiling sessions with potential learners to establish the most suitable qualifications to enhance their skills. He will conduct enrolment sessions with learners to obtain all the relevant information to register them onto the relevant qualification.
Kris is working towards his IOSH Managing Safely and L3 Award in Education and Training which helps him provide a service to all clients and learners that meets the Company’s rigorous quality standards.
With a flexible and friendly approach to his team members, Kris provides a reliable and highly supportive role to a fundamental part of the NVQ team.
Ryan Cancellara
Ryan Cancellara
Business Development Manager
As Business Development Manager in the Adult Skills division, Ryan uses accredited courses to up-skill learners on benefits and low incomes in order to help them move into work or secure a higher paid role.
Having established excellent working relationships from his recruitment background, Ryan is passionate about the importance of qualified and competent employees, and is motivated by developing the skills of potential workforces. Utilising his past experience, Ryan supports learners through to interviews and potential job opportunities upon the completion of the adult skills courses.
Amy Milford
Amy Milford
Programme Manager
Amy moved into the training industry over 5 years ago after a very successful career within retail, as she thoroughly enjoyed the training and development of her own staff.
Amy delivers apprenticeships and Diploma’s in Retail, Sales Professional, Management, Customer Service and Business Administration both at Level 2 and 3. Amy also delivers Functional Skills Level 1 and 2 in ICT, Maths and English, along with NCFE distance learning short courses in several different topics such as End of Life Care, Dementia, Autism, Health and Nutrition, Team Leading, Business Admin, Customer Service, Mental Health, Medication, Safeguarding, Dignity and Challenging Behaviour.
Amy has numerous qualifications; NVQ in Retail level 2, NVQ Management level 3, Functional Skills in Maths, English and ICT level 2, Assessor Vocational Achievement (AVA), Preparing to Teach in the Lifelong Learning Sector (PTLLS), NCFE Level 3 End of Life Care, along with care quality short courses in Equality and Diversity, Understanding Safe Handling of Medication, Cleaning, Decontamination and Waste Management, The Principles of Infection Prevention and Control and Dementia Awareness – Understanding Behaviours in Context of Dementia.
Ami Dawe
Ami Dawe
Adult Skills Tutor
Ami has worked within the health and social care sector for 17 years and within education for 9 years, delivering a combination of apprenticeships, diplomas and workplace training.
Ami is passionate about delivering high quality training to help develop the skills and confidence of individuals.
Luke Brailsford
Luke Brailsford
Training Coordinator
Luke provides knowledgeable and supportive advice to clients, ensuring all elements have been covered for them to achieve the required level of competence.
He supports the delivery of NVQ qualifications to ensure all Assessor and Client needs are met to an exceptionally high standard, qualified with his Level 2 in Information Advice and Guidance. He is always friendly and supportive, organised with fantastic IT skills and willing to go that extra mile to ensure the client's needs are met.
Jordan Wheatley
Jordan Wheatley
NVQ Administrator
Jordan provides efficient and professional administrative support to managers and employees, assisting in daily office needs and managing the company's general administrative activities.
With the support of the Project Manager he provides knowledgeable and supportive advice to clients, ensuring all elements have been covered for them to achieve the required level of competence. Jordan is currently working towards his Level 2 in Business Administration.
Jodie Bamforth
Jodie Bamforth
Business Admin Apprentice
Jodie provides efficient and professional administrative support to managers and employees, assisting in daily office needs and managing the company's general administrative activities.
With the support of the Project Manager she provides knowledgeable and supportive advice to clients, ensuring all elements have been covered for them to achieve the required level of competence. Jodie is currently working towards her Level 2 in Business Administration.
Nicole Sharpe
Nicole Sharpe
Business Admin Apprentice
Nicole provides efficient and professional administrative support to managers and employees, assisting in daily office needs and managing the company's general administrative activities.
With the support of the Project Manager she provides knowledgeable and supportive advice to clients, ensuring all elements have been covered for them to achieve the required level of competence. Nicole is currently working towards her Level 2 in Business Administration.