Apprenticeships courses

Apprenticeship in Business Administration Level 3

Type

Duration

12-18 Months

Accreditation

Pearson

Who should attend?

This new apprenticeship standard is a minimum 12 month programme and should typically be completed within 18 months. It is for apprentices who wish to gain the skills, knowledge and behavioural competencies required to work within a Business Administration role.
Apprenticeship in Team Leader / Supervisor Level 3

Type

Duration

12-24 Months

Accreditation

CMI

Who should attend?

This Level 3 Apprenticeship is aimed at team leaders / supervisors with a first line management role in private, public or third sector organisations. They will have operational / project responsibilities or responsibilities for managing a team. Their key responsibilities are likely to include supporting, managing and developing team members,...
Apprenticeship in Operations / Departmental Management Level 5

Type

Duration

18-24 Months

Accreditation

CMI

Who should attend?

This apprenticeship is at Level 5 and is for apprentices working in the role of operations manager, regional manager, divisional manager, department manager or specialist manager from all sectors – the private, public or third sector – and all sizes of organisation.
Apprenticeship in Customer Service Practitioner Level 2

Type

Duration

12 Months

Accreditation

Pearson

Who should attend?

This new apprenticeship standard is designed as a minimum 12-month programme and is for apprentices who wish to gain the skills, knowledge and behavioural competences required to work in a Customer Service Practitioner role.
Apprenticeship in Customer Service Specialist Level 3

Type

Duration

15 Months

Accreditation

Pearson

Who should attend?

This new level 3 apprenticeship standard is designed as a minimum 15-month programme and is for apprentices who wish to gain the skills, knowledge and behavioural competences required to work in a Customer Service Specialist Standard role.