NVQ Administration & Leadership courses

Level 2 NVQ in Business Administration

Type

Develop and demonstrate your competence within or for a business administrative role including development of work relationships, communication in a business environment, provision of effective administrative services such as meeting support, production and management of documents and information, managing diaries and travel arrangements as well as managing own personal and professional development, for example.
Level 2 NVQ in Customer Service

Type

The Level 2 Diploma in Customer Service is designed to provide learners with the skills, knowledge and competences to operate successfully as customer service workers within a wide variety of industry contexts.
Level 3 NVQ in Business Administration

Type

Develop and demonstrate your competence within or for a business administrative role including development of work relationships, communication in a business environment, provision of effective administrative services such as meeting support, production and management of documents and information, managing diaries and travel arrangements as well as managing own personal and professional development, for example.
Level 3 NVQ in Management

Type

The Level 3 Diploma in Management is designed to provide learners with the skills, knowledge and competences to either work effectively within their current management role or to move into a management position. The qualification can apply to a wide variety of industry contexts.
Level 2 NVQ in Team Leading

Type

The Level 2 Diploma in Team Leading qualification aims to give an introduction to the roles and functions of a team leader and explores issues such as accountability, authority limitations, motivating teams and planning and monitoring their work.