Accreditation
NCFE
Accreditation
NCFE
Course duration
3 Month - Blended Learning
Certificate valid for
Never expires
The NCFE Level 2 Certificate in Principles of Customer Service is eligible for European Social Funding and is ideal for those who are currently working, or who want work in range of different environments within a customer service role.
This qualification aims to:
The objectives of this qualification are to help learners to:
To be awarded the NCFE Level 2 Certificate in Principles of Customer Service learners are required to successfully complete 3 mandatory units and 4 optional units.
Assessment involves a blended delivery approach - This is a mixture of face-to-face and remote sessions with a qualified assessor.
Delegates will be awarded the NCFE Level 2 Certificate in Principles of Customer Service.
Learners who achieve this qualification could progress to:
It may also be useful to learners studying qualifications in the following sector areas:
We are able to offer this course fully funded through The Adult Education Budget (AEB) and European Social Funding (ESF) - subject to eligibility, Please contact us to find out more about eligibility, along with the course dates we have running in various locations around the UK.