Level 2 NVQ in Team Leading

The Level 2 NVQ in Team Leading qualification structure below specifies the combination of units that need to be achieved for the individual to be awarded the qualification.


L2 NVQ Diploma in Team Leading

Minimum Credit Value: 40

The learner must achieve a minimum of 40 credits. 22 credits from the Mandatory Group and a minimum of 12 credits from Optional Group A. A maximum of 6 credits can be achieved from Optional Group B.

Mandatory Units - The learner must achieve 22 credits from the 5 units in this Mandatory Group.

Optional Group A - The learner must achieve a minimum of 12 credits in this Optional Group.

Optional Group B - The learner must achieve a maximum of 6 credits in this Optional Group.

Mandatory Units

Credit Value: 22 | Units Required: 5

Title Credits Level  
Unit Description
Understand business
Credits: 4 Level: 2 More info about this unit
Unit Description
Principles of team leading
Credits: 5 Level: 2 More info about this unit
Unit Description
Manage personal performance and development
Credits: 4 Level: 2 More info about this unit
Unit Description
Lead and manage a team
Credits: 5 Level: 2 More info about this unit
Unit Description
Communicate work-related information
Credits: 4 Level: 2 More info about this unit

Optional Units

Credit Value: 18 | Units Required: 5

Title Credits Level More info
Group A - Promote equality, diversity and inclusion in the workplace 3 3 More info
Group A - Procure products and/or services 5 3 More info
Group A - Principles of equality and diversity in the workplace 2 2 More info
Group A - Participate in a project 3 3 More info
Group A - Manage team performance 4 3 More info
Group A - Manage individuals‘ performance 4 3 More info
Group A - Manage conflict within a team 5 3 More info
Group A - Encourage innovation 4 3 More info
Group A - Develop working relationships with colleagues 3 2 More info
Group A - Contribute to meetings in a business environment 3 2 More info
Group A - Collaborate with other departments 3 3 More info
Group A - Chair and lead meetings 3 3 More info
Group B - Understand customers 2 2 More info
Group B - Store and retrieve information 4 2 More info
Group B - Resolve customers‘ complaints 4 3 More info
Group B - Resolve customer service problems 5 2 More info
Group B - Negotiate in a business environment 4 3 More info
Group B - Health and Safety Procedures in the Workplace 2 2 More info
Group B - Handle mail 3 2 More info
Group B - Employee rights and responsibilities 2 2 More info
Group B - Develop a presentation 3 3 More info
Group B - Deliver customer service 5 2 More info
Group B - Deliver a presentation 3 3 More info