ProQual Level 3 Diploma in Management

NVQ Information

The ProQual Level 3 Diploma in Management is a nationally recognised qualification for people working in supervisory, team-leading and first-line management roles.

It develops the practical skills, knowledge and understanding needed to manage people, lead teams, support business objectives and improve organisational performance. It also gives experienced supervisors and managers the opportunity to gain formal recognition for the competence they demonstrate through their normal work.

This is a work-based, competence-assessed qualification. Learners must be working in a suitable role that allows them to generate evidence against the units they select and demonstrate the required level of management responsibility.

There is no requirement to attend college or sit a formal written examination. Assessment is completed through a portfolio of workplace evidence, supported by an appropriately experienced and qualified assessor.

Who is this qualification for?

This qualification is suitable for:

  • Supervisors

  • Team leaders

  • First-line managers

  • Employees preparing to take on greater management responsibility

  • People who manage staff, projects, customers, workplace processes or business improvement activities

  • Experienced managers who want formal recognition of their workplace competence

Learners do not necessarily need to have the word "manager" in their job title. However, they must have sufficient responsibility and access to suitable evidence to meet the qualification's assessment criteria.

Entry requirements

There are no formal entry requirements.

An initial assessment should be completed before registration to identify the learner's existing skills and knowledge, confirm that their role is suitable and agree an appropriate combination of optional units.

ProQual Level 3 Diploma in Management

Minimum Credit Value: 55

Reference: 601/3702/2

To achieve the ProQual Level 3 Diploma in Management, learners must gain a total of 55 credits.

Mandatory Units

Credit Value: 31

Units Required: 5

Manage team performance
Credits:4
Level:3
Principles of people management
Credits:6
Level:3
Principles of business
Credits:10
Level:3
Principles of leadership and management
Credits:8
Level:3
Manage personal and professional development
Credits:3
Level:3

Optional Units

Credit Value: 24 (17 Minimum Credits Group B & 7 Maximum Credits Group C)

Units Required: 3

B: Promote equality, diversity and inclusion in the workplace
Credits:3
Level:3
B: Manage individuals' performance
Credits:4
Level:3
B: Manage individuals' development in the workplace
Credits:3
Level:3
B: Chair and lead meetings
Credits:3
Level:3
B: Manage conflict within a team
Credits:5
Level:3
B: Procure products and/or services
Credits:5
Level:3
B: Implement change
Credits:5
Level:3
B: Implement and maintain business continuity plans and processes
Credits:4
Level:3
B: Collaborate with other departments
Credits:3
Level:3
B: Support remote or virtual teams
Credits:4
Level:3
B: Participate in a project
Credits:3
Level:3
B: Develop and maintain professional networks
Credits:3
Level:4
B: Develop and implement an operational plan
Credits:5
Level:4
B: Encourage learning and development
Credits:3
Level:4
B: Discipline and grievance management
Credits:3
Level:4
B: Develop working relationships with stakeholders
Credits:4
Level:4
B: Manage physical resources
Credits:4
Level:4
B: Prepare for and support quality audits
Credits:3
Level:4
B: Conduct quality audits
Credits:3
Level:4
B: Manage a budget
Credits:4
Level:4
B: Manage a project
Credits:7
Level:4
B: Manage business risk
Credits:6
Level:4
B: Manage knowledge in an organisation
Credits:5
Level:4
B: Manage redundancy and redeployment
Credits:6
Level:4
B: Encourage innovation
Credits:4
Level:3
B: Manage the impact of work activities on the environment
Credits:4
Level:4
B: Recruitment, selection and induction practice
Credits:6
Level:4
C: Buddy a colleague to develop their skills
Credits:3
Level:2
C: Contribute to the improvement of business performance
Credits:6
Level:3
C: Negotiate in a business environment
Credits:4
Level:3
C: Develop a presentation
Credits:4
Level:3
C: Deliver a presentation
Credits:3
Level:3
C: Contribute to the development and implementation of an information system
Credits:6
Level:3
C: Resolve customers' problems
Credits:4
Level:3
C: Resolve customers' complaints
Credits:4
Level:3
C: Gather, analyse and interpret customer feedback
Credits:5
Level:3
C: Employee rights and responsibilities
Credits:2
Level:2
C: Health and Safety Procedures in the Workplace
Credits:2
Level:2
C: Manage events
Credits:6
Level:4
C: Review the quality of customer service
Credits:4
Level:4

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