Technical Requirements for Online CITB Courses

(Suitable for SMSTS, SSSTS, TWCTC, TWSTC, HSA and all CITB Site Safety Plus remote courses)

Delivering CITB courses online allows delegates to access high-quality training from any suitable location. To ensure a smooth learning experience, delegates must join the course using a device that meets CITB’s minimum technical requirements. These requirements ensure that course materials can be viewed correctly and that delegates can fully participate in all activities, discussions and assessments.

Below you’ll find the minimum system specifications for joining any online CITB Site Safety Plus course delivered by Essential Site Skills.

Minimum System Requirements

Supported Devices for Attending the Course

To comply with CITB remote delivery rules, delegates must attend using a laptop or desktop computer.

You must join the course on:

  • A Windows laptop or desktop computer

  • A Mac laptop or desktop computer

❌ You cannot attend on:

  • Mobile phones (iOS or Android)

  • Tablets (iPad, Android tablets, Surface tablets in tablet mode)

  • Chromebooks

Mobile devices do not meet CITB’s requirements for visibility, participation and assessment during remote courses.

Minimum PC System Requirements (Windows Devices)

For Windows laptops or PCs, CITB specify the following minimum system requirements:

  • Operating System: Windows 7, 8, 8.1 or 10 (not Windows RT or S)

  • Processor: Pentium (2009) / Core i3 2 GHz or equivalent

  • Memory: 2 GB RAM

  • Disk Space: At least 10 GB free recommended

  • Screen Resolution: 1024 x 768 or higher

  • Graphics: Any Direct3D 9 compatible graphics card, 128 MB

  • Internet: Broadband internet connection required for installation, updates, media and links

  • Other:

    • Microsoft Internet Explorer 11

    • Adobe Reader (for PDF documents)

    • Microsoft PowerPoint (for some course content)

Requirements for Mac Laptops/Desktops

Mac devices are supported provided you can:

  • Use a working webcam and microphone

  • Access the online training platform

  • View PDF and PowerPoint files

  • Maintain a stable broadband connection throughout the course

Internet, Camera and Audio Requirements

All delegates must have:

  • A stable broadband internet connection

  • A working webcam (built-in or external)

  • A microphone and speakers/headset

CITB require trainers to verify attendance, visual engagement and participation throughout the full duration of the course.

Accessing CITB Digital Publications

If you select a digital publication, you will receive an access code by email.

Supported platforms for viewing digital publications:

  • Windows

  • macOS

  • iOS

  • Android

Digital publications can be viewed in a standard web browser or in the dedicated CITB viewer app.

Please note: These platforms are for viewing the publication only.
You must still attend the live online course using a laptop or desktop computer.

If you select a hard copy publication, you may be asked to sign to confirm receipt.

Before Your Course

You will receive joining instructions that include:

  • Your online classroom link

  • Instructions for testing your webcam and microphone

  • How to access your CITB publication

  • Any additional pre-course checks required

We recommend testing your equipment in advance to avoid delays on the day.

Need Support?

If you are unsure whether your device meets the minimum requirements, please contact our team and we will be happy to help prior to your course date.