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The Matrix Standard

Posted on Tuesday, 10th December 2019

The Matrix Standard Blog Header

We are delighted to announce we have successfully been awarded the matrix Standard for a second time! This quality standard mark ensures that we are delivering excellence in the field of Information, Advice and Guidance (IAG), providing impartial advice and guidance to our stakeholders and learners to support skills gaps and meet career and learning goals. Achieving the matrix Standard again means we continue to be listed as an accredited organisation on matrix’s holder’s directory.

What is the matrix standard?Matrix Standard Logo

Launched in 2002, the matrix standard is a framework used to assess an organisation’s competency in the field of Information, Advice & Guidance (IAG). Matrix accreditation is a recognition of an organisations high standards of IAG delivery. This seal of approval supports IAG providers demonstrate their knowledge and passion for the sector.

Any organisation which manages, administers and delivers an IAG service to support individuals in their career, learning, work or life goals has the chance to achieve matrix accreditation. This is regardless of whether the service or services are delivered face-to-face, through training, learning, remotely, or through a website.

What does the standard look for?

In basic terms, the matrix standards in IAG assesses an organisations ability to prove the following:

  • Does the organisation know and clearly define what it is offering learners?
  • Is the information they provide accurate, impartial, up-to-date and confidential?
  • Do they allow learners to make informed decisions?
  • Is the training and information continuously evaluated and improved upon?

Matrix Standard Flow Chart

How did we pass?

From the 3rd – 5th December, our head office was visited by an assessor representing the Assessment Services. Over the course of the week, a series of interviews were conducted with our stakeholders, partners, staff, employers and learners in order to establish the internal culture and processes in place to enable the team at Essential Site Skills to provide high quality impartial advice and guidance for all.  

This is the latest in a long list of industry bodies that have approved ESS as a provider of high quality training provision. For information please see the accreditation page of our website.

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