Introduction to Stress at Work

The Introduction to Stress at Work course helps individuals and teams develop a better understanding of workplace stress and how it can affect wellbeing, productivity and team performance.

Delivered by the British Red Cross, this CPD-accredited course introduces practical tools and techniques that help learners recognise stress, understand its causes and develop strategies to manage it more effectively.

Participants will explore how stress affects both individuals and teams and learn practical approaches that support wellbeing, encourage open conversations about stress and create a more positive working environment.

This course is suitable for organisations that want to improve employee wellbeing, build resilience and reduce the stigma associated with discussing stress in the workplace.

Who Should Attend?

This course is designed for:

• Individuals who want to understand and manage workplace stress

• Teams looking to improve wellbeing and resilience

• Employees working in demanding or high-pressure environments

• Organisations aiming to promote a healthier workplace culture

The course is suitable for learners across a wide range of sectors including construction, utilities, telecommunications, retail, financial services and the public sector.

What the Course Covers

This course introduces key concepts relating to workplace stress and wellbeing.

Across two learning modules, learners will explore how stress affects individuals, how to recognise early warning signs and how to develop practical strategies to support themselves and others.

The course focuses on improving self-awareness, strengthening resilience and providing tools that help individuals respond more effectively to stressful situations both at work and in everyday life.

Course Modules

Stress Awareness

This module explores the causes and effects of stress and how it can impact individuals and teams.

Topics include:

• recognising stress and understanding its causes

• understanding the impact of stress and trauma

• building a trauma-informed workplace using the CALMER framework

• managing stress and developing resilience

• using mindfulness techniques to improve wellbeing

• strategies and tools for managing stress within teams

• developing effective team resilience and support

Wellbeing Support

This module focuses on recognising emotional responses to challenging situations and supporting wellbeing.

Topics include:

• understanding different reactions to difficult situations

• recognising powerful emotions, feelings and ambiguous loss

• using the Red Cross CALMER framework in emotionally challenging situations

• developing effective communication and active listening skills

• identifying the needs of others and responding appropriately

• recognising resources and support strategies

• building resilience and improving wellbeing

Delivery Options

This course is delivered through trainer-led sessions and can be arranged to suit your organisation.

On-site training

The course can be delivered at your workplace anywhere in the UK. This allows teams to learn together and apply discussions directly to their working environment.

In-person sessions include group discussions, visual learning activities and practical exercises designed to support different learning styles.

Virtual classroom training

Virtual training is delivered as a live trainer-led session, providing the same course content and discussions as in-person training.

Interactive elements are adapted for online delivery so participants can still engage in discussions and exercises.

Virtual learning is particularly useful for organisations with teams located across multiple locations or working remotely.

What to Expect on the Course

Participants can expect a supportive and engaging learning environment where they can explore practical approaches to managing stress and improving wellbeing.

Training may include:

• group discussions and shared experiences

• interactive exercises and visual learning activities

• real-life workplace scenarios

• practical tools and techniques for managing stress and supporting others

Learners will leave with techniques that can be applied immediately in the workplace and everyday life.