Level 2 NVQ in Business Administration
The Qualification structure below specifies the combination of units that need to be achieved for the individual to be awarded the qualification.
Level 2 Diploma in Business Administration
Minimum Credit Value: 45
Learners must achieve a minimum of 45 credits. 21 credits from the Mandatory Group and a minimum of 14 credits from Optional Group A. A maximum of 10 credits can be achieved from Optional Group B and a maximum of 6 credits can be achieved from Optional Group C. A minimum of 36 credits must be achieved at Level 2 and above.
Mandatory Units - The learner must achieve 21 credits from the 6 units in this Mandatory Group.
Optional Group A - The learner must achieve a minimum of 14 credits in this Optional Group.
Optional Group B - The learner must achieve a maximum of 10 credits in this Optional Group.
Optional Group C - The learner must achieve a maximum of 6 credits in this Optional Group.
Mandatory Units
Credit Value: 21 | Units Required: 6
| Title | Credits | Level | More info |
|---|---|---|---|
| Communication in a business environment | 3 | 2 | More info |
| Understand employer organisations | 4 | 2 | More info |
| Principles of providing administrative services | 4 | 2 | More info |
| Principles of business document production and information management | 3 | 2 | More info |
| Manage personal performance and development | 4 | 2 | More info |
| Develop working relationships with colleagues | 3 | 2 | More info |
Optional Units
Credit Value: 24 | Units Required: 11
| Title | Credits | Level | More info |
|---|---|---|---|
| Group A - Administer the recruitment and selection process | 3 | 2 | More info |
| Group A - Handle mail | 3 | 2 | More info |
| Group A - Organise business travel or accommodation | 4 | 2 | More info |
| Group A - Provide reception services | 3 | 2 | More info |
| Group A - Provide administrative support for meetings | 4 | 2 | More info |
| Group A - Prepare text from notes using touch typing | 4 | 2 | More info |
| Group A - Manage diary systems | 2 | 2 | More info |
| Group A - Collate and report data | 3 | 2 | More info |
| Group A - Contribute to the organisation of an event | 3 | 2 | More info |
| Group A - Employee rights and responsibilities | 2 | 2 | More info |
| Group A - Prepare text from shorthand | 6 | 2 | More info |
| Group A - Buddy a colleague to develop their skills | 3 | 2 | More info |
| Group A - Store and retrieve information | 4 | 2 | More info |
| Group A - Administer parking dispensations | 3 | 2 | More info |
| Group A - Administer finance | 4 | 2 | More info |
| Group A - Prepare text from recorded audio instruction | 4 | 2 | More info |
| Group A - Archive information | 3 | 2 | More info |
| Group A - Administer human resource records | 3 | 2 | More info |
| Group A - Produce business documents | 3 | 2 | More info |
| Group A - Produce minutes of meetings | 3 | 2 | More info |
| Group A - Meet and welcome visitors in a business environment | 2 | 1 | More info |
| Group A - Health and safety in a business environment | 2 | 1 | More info |
| Group A - Use a telephone and voicemail system | 2 | 1 | More info |
| Group A - Contribute to the development and implementation of an information system | 6 | 3 | More info |
| Group A - Monitor information systems | 8 | 3 | More info |
| Group A - Develop a presentation | 3 | 3 | More info |
| Group A - Deliver a presentation | 3 | 3 | More info |
| Group A - Analyse and present business data | 6 | 3 | More info |
| Group A - Maintain and issue stationery and supplies | 3 | 2 | More info |
| Group A - Use and maintain office equipment | 2 | 2 | More info |
| Group B - Using Email | 3 | 2 | More info |
| Group B - Bespoke Software | 3 | 2 | More info |
| Group B - Spreadsheet Software | 4 | 2 | More info |
| Group B - Data Management Software | 3 | 2 | More info |
| Group B - Presentation Software | 4 | 2 | More info |
| Group B - Word Processing Software | 4 | 2 | More info |
| Group B - Website Software | 4 | 2 | More info |
| Group B - Deliver customer service | 5 | 2 | More info |
| Group B - Participate in a project | 3 | 3 | More info |
| Group B - Processing customers’ financial transactions | 4 | 2 | More info |
| Group B - Payroll Processing | 5 | 2 | More info |
| Group B - Process information about customers | 3 | 2 | More info |
| Group B - Develop customer relationships | 3 | 2 | More info |
| Group C - Understand the use of research in business | 6 | 2 | More info |
| Group C - Understand the legal context of business | 6 | 3 | More info |
| Group C - Principles of marketing theory | 4 | 2 | More info |
| Group C - Principles of digital marketing | 5 | 2 | More info |
| Group C - Principles of customer relationships | 3 | 2 | More info |
| Group C - Understand working in a customer service environment | 3 | 1 | More info |
| Group C - Know how to publish, integrate and share using social media | 5 | 2 | More info |
| Group C - Exploring Social Media | 2 | 2 | More info |
| Group C - Understand the safe use of online and social media platforms | 4 | 2 | More info |
| Group C - Principles of equality and diversity in the workplace | 2 | 2 | More info |
| Group C - Principles of team leading | 5 | 2 | More info |