Group A - Administer the recruitment and selection process
Credits:3
Level:2
Group A - Handle mail
Credits:3
Level:2
Group A - Organise business travel or accommodation
Credits:4
Level:2
Group A - Provide reception services
Credits:3
Level:2
Group A - Provide administrative support for meetings
Credits:4
Level:2
Group A - Prepare text from notes using touch typing
Credits:4
Level:2
Group A - Manage diary systems
Credits:2
Level:2
Group A - Collate and report data
Credits:3
Level:2
Group A - Contribute to the organisation of an event
Credits:3
Level:2
Group A - Employee rights and responsibilities
Credits:2
Level:2
Group A - Prepare text from shorthand
Credits:6
Level:2
Group A - Buddy a colleague to develop their skills
Credits:3
Level:2
Group A - Store and retrieve information
Credits:4
Level:2
Group A - Administer finance
Credits:4
Level:2
Group A - Prepare text from recorded audio instruction
Credits:4
Level:2
Group A - Archive information
Credits:3
Level:2
Group A - Administer human resource records
Credits:3
Level:2
Group A - Produce business documents
Credits:3
Level:2
Group A - Produce minutes of meetings
Credits:3
Level:2
Group A - Meet and welcome visitors in a business environment
Credits:2
Level:1
Group A - Health and safety in a business environment
Credits:2
Level:1
Group A - Use a telephone and voicemail system
Credits:2
Level:1
Group A - Contribute to the development and implementation of an information system
Credits:6
Level:3
Group A - Monitor information systems
Credits:8
Level:3
Group A - Develop a presentation
Credits:3
Level:3
Group A - Deliver a presentation
Credits:3
Level:3
Group A - Analyse and present business data
Credits:6
Level:3
Group A - Maintain and issue stationery and supplies
Credits:3
Level:2
Group A - Use and maintain office equipment
Credits:2
Level:2
Group B - Using Email
Credits:3
Level:2
Group B - Bespoke Software
Credits:3
Level:2
Group B - Spreadsheet Software
Credits:4
Level:2
Group B - Data Management Software
Credits:3
Level:2
Group B - Presentation Software
Credits:4
Level:2
Group B - Word Processing Software
Credits:4
Level:2
Group B - Website Software
Credits:4
Level:2
Group B - Deliver customer service
Credits:5
Level:2
Group B - Participate in a project
Credits:3
Level:3
Group B - Processing customers’ financial transactions
Credits:4
Level:2
Group B - Payroll Processing
Credits:5
Level:2
Group B - Process information about customers
Credits:3
Level:2
Group B - Develop customer relationships
Credits:3
Level:2
Group C - Understand the use of research in business
Credits:6
Level:2
Group C - Understand the legal context of business
Credits:6
Level:3
Group C - Principles of marketing theory
Credits:4
Level:2
Group C - Principles of digital marketing
Credits:5
Level:2
Group C - Principles of customer relationships
Credits:3
Level:2
Group C - Understand working in a customer service environment
Credits:3
Level:1
Group C - Know how to publish, integrate and share using social media
Credits:5
Level:2
Group C - Exploring Social Media
Credits:2
Level:2
Group C - Understand the safe use of online and social media platforms
Credits:4
Level:2
Group C - Principles of equality and diversity in the workplace
Credits:2
Level:2
Group C - Principles of team leading
Credits:5
Level:2
