Level 3 NVQ in Business Administration

NVQ Information

The NVQ Level 3 Business Administration Qualification structure below specifies the combination of units that need to be achieved for the individual to be awarded the qualification.


Level 3 Diploma in Business Administration

Minimum Credit Value: 58

Reference: 601/3965/1

Learners must achieve a minimum of 58 credits. 27 credits from the Mandatory Group and a minimum of 13 credits from Optional Group A. A maximum of 10 credits can be achieved from Optional Group B and a maximum of 8 credits can be achieved from Optional Group C. A minimum of 40 credits must be achieved at Level 3 and above.

Mandatory Units - The learner must achieve 27 credits from the 5 units in this Mandatory Group.

Optional Group A - The learner must achieve a minimum of 13 credits in this Optional Group.

Optional Group B - The learner must achieve a maximum of 10 credits in this Optional Group.

Optional Group C - The learner must achieve a maximum of 8 credits in this Optional Group.

Mandatory Units

Credit Value: 27

Units Required: 5

Principles of business
Credits:10
Level:3
Principles of business communication and information
Credits:4
Level:3
Communicate in a business environment
Credits:4
Level:3
Principles of administration
Credits:6
Level:3
Manage personal and professional development
Credits:3
Level:3

Optional Units

Credit Value: 31

Units Required: 6

Group A - Contribute to the development and implementation of an information system
Credits:6
Level:3
Group A - Contribute to the improvement of business performance
Credits:6
Level:3
Group A - Administer parking and traffic challenges, representations and civil parking appeals
Credits:5
Level:3
Group A - Negotiate in a business environment
Credits:4
Level:3
Group A - Evaluate the provision of business travel or accommodation
Credits:5
Level:3
Group A - Develop a presentation
Credits:3
Level:3
Group A - Manage an office facility
Credits:4
Level:3
Group A - Provide administrative support in schools
Credits:5
Level:3
Group A - Build legal case files
Credits:5
Level:3
Group A - Deliver a presentation
Credits:3
Level:3
Group A - Analyse and present business data
Credits:6
Level:3
Group A - Administer statutory parking and traffic appeals
Credits:6
Level:3
Group A - Create bespoke business documents
Credits:4
Level:3
Group A - Administer parking and traffic debt recovery
Credits:5
Level:3
Group A - Manage legal case files
Credits:5
Level:3
Group A - Administer the recruitment and selection process
Credits:3
Level:2
Group A - Handle mail
Credits:3
Level:2
Group A - Organise business travel or accommodation
Credits:4
Level:2
Group A - Provide administrative support for meetings
Credits:4
Level:2
Group A - Prepare text from notes using touch typing
Credits:4
Level:2
Group A - Contribute to the organisation of an event
Credits:3
Level:2
Group A - Employee rights and responsibilities
Credits:2
Level:2
Group A - Prepare text from shorthand
Credits:6
Level:2
Group A - Buddy a colleague to develop their skills
Credits:3
Level:2
Group A - Store and retrieve information
Credits:4
Level:2
Group A - Administer parking dispensations
Credits:3
Level:2
Group A - Administer finance
Credits:4
Level:2
Group A - Prepare text from recorded audio instruction
Credits:4
Level:2
Group A - Administer human resource records
Credits:3
Level:2
Group A - Produce business documents
Credits:3
Level:2
Group A - Produce minutes of meetings
Credits:3
Level:2
Group A - Resolve administrative problems
Credits:6
Level:4
Group A - Prepare specifications for contracts
Credits:4
Level:4
Group A - Support environmental sustainability in a business environment
Credits:4
Level:4
Group A - Administer legal files
Credits:5
Level:3
Group A - Monitor information systems
Credits:8
Level:3
Group A - Maintain and issue stationery and supplies
Credits:3
Level:2
Group B - Manage team performance
Credits:4
Level:3
Group B - Participate in a project
Credits:3
Level:3
Group B - Manage individuals’ performance
Credits:4
Level:3
Group B - Implement and maintain business continuity plans and processes
Credits:4
Level:3
Group B - Manage individuals' development in the workplace
Credits:3
Level:3
Group B - Procure products and/or services
Credits:5
Level:3
Group B - Promote equality, diversity and inclusion in the workplace
Credits:3
Level:3
Group B - Implement change
Credits:5
Level:3
Group B - Chair and lead meetings
Credits:3
Level:3
Group B - Bespoke Software
Credits:4
Level:3
Group B - Spreadsheet Software
Credits:6
Level:3
Group B - Database Software
Credits:6
Level:3
Group B - Word Processing Software
Credits:6
Level:3
Group B - Using Email
Credits:3
Level:3
Group B - Organise and deliver customer service
Credits:5
Level:3
Group B - Resolve customers’ complaints
Credits:4
Level:3
Group B - Manage a budget
Credits:4
Level:4
Group B - Develop and maintain professional networks
Credits:3
Level:4
Group B - Manage physical resources
Credits:4
Level:4
Group B - Prepare for and support quality audits
Credits:3
Level:4
Group B - Manage business risk
Credits:6
Level:4
Group B - Manage a project
Credits:7
Level:4
Group B - Develop and implement an operational plan
Credits:5
Level:4
Group B - Encourage innovation
Credits:4
Level:3
Group B - Website Software
Credits:5
Level:3
Group B - Presentation Software
Credits:6
Level:3
Group B - Recruitment, selection and induction practice
Credits:6
Level:4
Group C - Principles of digital marketing and research
Credits:7
Level:3
Group C - Principles of marketing stakeholder relationships
Credits:3
Level:3
Group C - Principles of market research
Credits:5
Level:3
Group C - Principles of marketing and evaluation
Credits:7
Level:3
Group C - Understand the customer service environment
Credits:5
Level:3
Group C - Understand the legal context of business
Credits:6
Level:3
Group C - Principles of Social Media within a Business
Credits:6
Level:3
Group C - Principles of leadership and management
Credits:8
Level:3

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