Level 3 NVQ in Business Administration

The Qualification structure below specifies the combination of units that need to be achieved for the individual to be awarded the qualification.


Level 3 Diploma in Business Administration

Minimum Credit Value: 58

Learners must achieve a minimum of 58 credits. 27 credits from the Mandatory Group and a minimum of 13 credits from Optional Group A. A maximum of 10 credits can be achieved from Optional Group B and a maximum of 8 credits can be achieved from Optional Group C. A minimum of 40 credits must be achieved at Level 3 and above.

Mandatory Units - The learner must achieve 27 credits from the 5 units in this Mandatory Group.

Optional Group A - The learner must achieve a minimum of 13 credits in this Optional Group.

Optional Group B - The learner must achieve a maximum of 10 credits in this Optional Group.

Optional Group C - The learner must achieve a maximum of 8 credits in this Optional Group.

Mandatory Units

Credit Value: 27 | Units Required: 5

Title Credits Level More info
Principles of business 10 3 More info
Principles of business communication and information 4 3 More info
Communicate in a business environment 4 3 More info
Principles of administration 6 3 More info
Manage personal and professional development 3 3 More info

Optional Units

Credit Value: 31 | Units Required: 6

Title Credits Level More info
Group A - Contribute to the development and implementation of an information system 6 3 More info
Group A - Contribute to the improvement of business performance 6 3 More info
Group A - Administer parking and traffic challenges, representations and civil parking appeals 5 3 More info
Group A - Negotiate in a business environment 4 3 More info
Group A - Evaluate the provision of business travel or accommodation 5 3 More info
Group A - Develop a presentation 3 3 More info
Group A - Manage an office facility 4 3 More info
Group A - Provide administrative support in schools 5 3 More info
Group A - Build legal case files 5 3 More info
Group A - Deliver a presentation 3 3 More info
Group A - Analyse and present business data 6 3 More info
Group A - Administer statutory parking and traffic appeals 6 3 More info
Group A - Create bespoke business documents 4 3 More info
Group A - Administer parking and traffic debt recovery 5 3 More info
Group A - Manage legal case files 5 3 More info
Group A - Administer the recruitment and selection process 3 2 More info
Group A - Handle mail 3 2 More info
Group A - Organise business travel or accommodation 4 2 More info
Group A - Provide administrative support for meetings 4 2 More info
Group A - Prepare text from notes using touch typing 4 2 More info
Group A - Contribute to the organisation of an event 3 2 More info
Group A - Employee rights and responsibilities 2 2 More info
Group A - Prepare text from shorthand 6 2 More info
Group A - Buddy a colleague to develop their skills 3 2 More info
Group A - Store and retrieve information 4 2 More info
Group A - Administer parking dispensations 3 2 More info
Group A - Administer finance 4 2 More info
Group A - Prepare text from recorded audio instruction 4 2 More info
Group A - Administer human resource records 3 2 More info
Group A - Produce business documents 3 2 More info
Group A - Produce minutes of meetings 3 2 More info
Group A - Resolve administrative problems 6 4 More info
Group A - Prepare specifications for contracts 4 4 More info
Group A - Support environmental sustainability in a business environment 4 4 More info
Group A - Administer legal files 5 3 More info
Group A - Monitor information systems 8 3 More info
Group A - Maintain and issue stationery and supplies 3 2 More info
Group B - Manage team performance 4 3 More info
Group B - Participate in a project 3 3 More info
Group B - Manage individuals’ performance 4 3 More info
Group B - Implement and maintain business continuity plans and processes 4 3 More info
Group B - Manage individuals' development in the workplace 3 3 More info
Group B - Procure products and/or services 5 3 More info
Group B - Promote equality, diversity and inclusion in the workplace 3 3 More info
Group B - Implement change 5 3 More info
Group B - Chair and lead meetings 3 3 More info
Group B - Bespoke Software 4 3 More info
Group B - Spreadsheet Software 6 3 More info
Group B - Database Software 6 3 More info
Group B - Word Processing Software 6 3 More info
Group B - Using Email 3 3 More info
Group B - Organise and deliver customer service 5 3 More info
Group B - Resolve customers’ complaints 4 3 More info
Group B - Manage a budget 4 4 More info
Group B - Develop and maintain professional networks 3 4 More info
Group B - Manage physical resources 4 4 More info
Group B - Prepare for and support quality audits 3 4 More info
Group B - Manage business risk 6 4 More info
Group B - Manage a project 7 4 More info
Group B - Develop and implement an operational plan 5 4 More info
Group B - Encourage innovation 4 3 More info
Group B - Website Software 5 3 More info
Group B - Presentation Software 6 3 More info
Group B - Recruitment, selection and induction practice 6 4 More info
Group C - Principles of digital marketing and research 7 3 More info
Group C - Principles of marketing stakeholder relationships 3 3 More info
Group C - Principles of market research 5 3 More info
Group C - Principles of marketing and evaluation 7 3 More info
Group C - Understand the customer service environment 5 3 More info
Group C - Understand the legal context of business 6 3 More info
Group C - Principles of Social Media within a Business 6 3 More info
Group C - Principles of leadership and management 8 3 More info