BTEC Level 1 Certificate in Retail Knowledge

Level 1 Certificate in Retail Knowledge Course Overview

The Pearson BTEC Level 1 Certificate in Retail Knowledge qualifications are for learners who want to gain employment in the retail sector such as sales assistant or advisor. They develop and demonstrate the retail sector-related knowledge to underpin competence in a job role. This includes the principles and practices behind the core tasks and responsibilities related to the job as well as wider work-related knowledge such as customer services, sales, quality and stock control, payment handling, buying, store management and people management. 

What does the Level 1 Retail Knowledge course cover?

The course will cover the following subjects to teach and develop the potential employee and to build their confidence and effectiveness in employment;

• Understanding the business of retail
• Understanding customer service in the retail sector
• Understanding the retail selling process
• Understanding how individuals and teams contribute to the effectiveness of a retail business
• Understanding how a retail business maintains health and safety on its premises
• Understanding the handling of customer payments in a retail business
• Understanding the control, receipt and storage of stock in a retail business

Classroom delivery, with achievement of the assessment criteria evidenced through contextualised, vocationally-related and practical experiences, along with completion of portfolio of evidence.

Delegates will be awarded the Pearson BTEC Level 1 Certificate in Retail Knowledge.

Progression Opportunities

Level 1 qualifications are designed to enhance learners’ work and life skills in a range of vocational contexts. They are appropriate for a diverse range of learners including:

• Adults returning to study
• Adults seeking to obtain employment in the retail industry
• Those who have not yet achieved accredited qualifications
• Those with specific learning needs

The intended destinations for Learners who successfully achieving these qualifications can progress to:

• National Vocational Qualifications (NVQs)
• Diplomas
• Apprenticeships
• Supported employment
• Independent living

For adult learners, the Pearson BTEC Level 1 Certificate can extend their knowledge and understanding of work in a particular sector. It is a suitable qualification for those wishing to change career or move into a particular area of employment following a career break.

Funding and Support

We are able to offer this course fully funded through The Adult Education Budget (AEB) and European Social Funding (ESF) - subject to eligibility, Please contact us to find out more about eligibility, along with the course dates we have running in various locations around the UK.